Privacy Policy

1 Information We Collect

We collect personal information that you voluntarily provide when you interact with our website or services. This includes:

• Contact details: Name, email address, phone number, mailing address.
• Academic information: Educational qualifications, NEET score, preferred course.
• Communication data: Messages, enquiries, feedback, or support requests.
• Technical data: IP address, browser type, device information (via cookies).
• Application data: Documents shared for admission or visa processing.

We do not collect sensitive personal data (financial, health, etc.) unless explicitly provided by you for a specific purpose.

2 How We Use Your Information

Your data is used only for legitimate business purposes, including:

• Providing counselling, university admission, and visa assistance.
• Processing applications and communicating with partner universities.
• Sending important updates about your admission status or policy changes.
• Improving our website, services, and user experience.
• Sending promotional content (you can opt out anytime).
• Complying with legal and regulatory obligations.

3 Sharing & Disclosure

We may share your information only in the following circumstances:

• Partner Universities: To process your admission application (name, academic details).
• Service Providers: Visa consultants, translators, courier services – bound by confidentiality agreements.
• Legal Authorities: If required by law, court order, or to protect our rights/safety.
• Business Transfers: In case of merger or acquisition (with prior notice).

4 Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission.
• Secure servers with restricted access and firewalls.
• Regular security audits and vulnerability scanning.
• Employee training on data protection and privacy.

However, no method of transmission over the internet is 100% secure. You share data at your own risk, and we encourage you to use strong passwords and secure connections.

5 Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for website functionality (login, forms).
• Analytics cookies: Google Analytics to understand usage patterns.
• Preference cookies: To remember your language and region.

You can manage or disable cookies via your browser settings. Disabling may affect certain features of the site.

6 Your Rights (GDPR & Indian IT Act)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data (subject to legal retention).
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Opt out of direct marketing or profiling.

To exercise any of these rights, contact us at privacy@FUTURE MAKING.com. We will respond within 30 days.

7 Data Retention

We retain personal data only as long as necessary for the purposes outlined:

• Enquiry/lead data: 2 years after last contact.
• Student admission records: 7 years after course completion (for academic verification).
• Job application data: 1 year after application.
• Website analytics data: 26 months (Google Analytics retention).

8 Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with data, please contact us immediately. We will take steps to delete such information.

9 Third-Party Links

Our website may contain links to external sites (universities, embassies, scholarship portals). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

10 Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page with a revised "Last updated" date. Your continued use of our website after changes constitutes acceptance of the revised policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to our Data Protection Officer: